FAQ

Frequently Asked Questions (FAQ)

1. Do you deliver across India?

Yes, KurtiVilla provides delivery services all over India.

2. How can I place an order?

You can place your order directly through our website or Whatsapp no . After placing the order, our team will contact you on WhatsApp for confirmation and shipping details.

3. What payment methods are available?

We support available online upi payment methods manually and order confirmation through WhatsApp communication.

4. How long does delivery take?

Delivery time depends on your location and courier service. Exact delivery details will be shared with you on WhatsApp after order confirmation.

5. Can I return my order?

We do not offer returns or refunds.

6. Do you provide exchange?

Yes, exchange is available within 7 days of delivery.

Products can only be exchanged for another product (item-to-item exchange).

7. Will I get my money back after exchange?

No. We do not provide refunds. Exchange is done only against another product.

8. How will I receive shipping details?

All shipping updates, tracking details, and delivery information will be shared via WhatsApp after your order is confirmed.

9. What if I receive a wrong or damaged product?

Please contact us immediately on WhatsApp within 24 hours of delivery with photos and order details.

10. How can I contact KurtiVilla?

You can reach us through the Contact Us page or directly via WhatsApp for quick support.

Thank you for shopping with KurtiVilla.